Are you passionate about housing rights and committed to helping people facing the housing emergency? Join Shelter Scotland as a Senior Housing Rights Worker and play a leading role in delivering expert housing advice, supporting communities and influencing positive change.

About the role

We’re looking for someone with experience providing high-quality housing advice, advocacy and casework, alongside the confidence to lead and support others in delivering excellent services. You’ll oversee complex casework, promote housing rights and quality standards, and provide coaching and line management to Housing Rights Workers. Working closely with communities, partner organisations and decision-makers, you’ll build relationships, influence positive change and use evidence and lived experience to improve housing outcomes. You’ll also help lead local projects, support strategic interventions and ensure people affected by the housing emergency are empowered to shape Shelter Scotland’s work and wider housing policy.

Role specifics

We’re looking for someone who can inspire and support others while delivering high-quality housing rights services. You’ll have knowledge of housing and social justice issues, excellent communication skills and the confidence to deliver workshops, presentations and advice to a range of audiences. You’ll be organised, adaptable and able to manage competing priorities, with strong problem-solving skills and the ability to build relationships, influence decision-makers and empower individuals and communities. You’ll also be confident using IT systems, gathering evidence and insight, and turning this into meaningful action that helps improve housing outcomes.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

There are three Community Teams – North, West and East. These teams of housing rights workers engage with and activate communities in delivering insight and evidence and targeted interventions, to address local issues and contribute towards the Shelter Scotland Housing Emergency campaign for structural change.

About Shelter Scotland

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone’s business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.