Job Advert – Business Support Officer

Business Support Officer
Fersands & Fountain SCIO, Woodside, Aberdeen
Hours 30 hours per week
Pay rate £14.70–£18.50 per hour depending on experience (£22,932–£28,860 per annum for 30 hours)
Closing date Thursday 26 November 2026
Interviews After 10 December 2026
Start date January 2027

Join our team

Join a friendly, close-knit team at the heart of our community in Woodside, Aberdeen. As Business Support Officer you will be the engine room of our charity, keeping the money, people and paperwork running smoothly so that our staff and volunteers can focus on making a real difference to the lives of local people.

Fersands & Fountain SCIO is a third sector charity organisation, and we are a small team where everyone supports each other to keep the organisation running. No two days are the same. Our office is busy and noisy, with lots going on, and you will often be the first friendly face or voice that members of the public meet. You will support and assist the management team and play a key part in everything we do.

The role

The Business Support Officer is responsible for the financial management, payroll, human resources administration and statutory compliance of the organisation. You will organise your own workload efficiently, work with minimum supervision, and provide accurate and timely financial and employment information to the Project Coordinator, staff and the trustees. Your duties will include:

Payroll and pensions

• Processing monthly payroll for all staff and posting wage journals.
• Processing payments to HMRC, the Northeast Pension Fund and NEST, and keeping records of them.
• Processing year-end payroll.
• Advising staff on NEST and LGPS pensions, maintaining records and completing pension returns.

Finance and accounting

• Maintaining accurate records of all financial transactions.
• Contributing to the preparation of annual budgets, and monitoring budgets monthly, reporting any over or under spends to the Project Coordinator.
• Raising invoices for payments due to the organisation and processing invoices for payment.
• Reconciling bank accounts and maintaining petty cash records.
• Preparing monthly financial reports for the trustees.
• Preparing year-end accounts, liaising and meeting with the auditor, and submitting accounts to the appropriate bodies.
• Reporting to OSCR.

Human resources and employment law

• Maintaining staff files, recording absence, holidays, sickness and other leave.
• Assisting with recruitment: advertising vacancies, providing the administration required and issuing contracts of employment.
• Ensuring staff PVG membership and scheme records are recorded correctly and kept up to date.
• Keeping up to date with changes in employment law and ensuring the organisation adheres to current legislation.
• Advising staff and the trustees on any employment issues that may arise.
• Contributing to the development of new policies and procedures.

Reception and office administration

• Carrying out reception duties, answering the telephone and dealing with enquiries from the general public and other agencies.
• Dealing with bookings for the minibus, rooms and other facilities.
• Supporting the Project Coordinator and offering support to workers with the administration and information they require.
• Maintaining an appropriate filing system and ordering stationery and other supplies.
• Carrying out other relevant duties as may reasonably be required.

About you

We are looking for someone who is adaptable, open to change and enjoys a lively working environment, and who is committed, professional and keen to learn.

Essential

• Practical experience using financial accounting software.
• Experienced and confident user of Microsoft Excel spreadsheets.
• Experience using Sage Accounts and Sage Payroll.
• Experience of processing payroll, including pension and HMRC payments.
• Experience of dealing with the public and enquiries by telephone, email and in person.
• Good communication skills.
• Committed person who is dedicated with a professional attitude.
• Ability to work on your own initiative and to deadlines.
• Flexible and helpful team member.
• Adaptable and open to change.
• Ability to work in a busy, noisy office with lots going on.
• Friendly and professional manner as a first point of contact for the public.
• Open to continual professional development and training.

Desirable

• HNC in Accounting.
• ECDL or equivalent.
• Experience of working in a multi-disciplinary environment.
• Experience preparing and monitoring budgets.
• Experience of HR administration, such as staff records, recruitment and contracts.
• Knowledge of employment law.
• Knowledge of voluntary and community organisations and the services they provide.

In your covering letter, please tell us how you meet the essential criteria above.

How to apply

To apply, please send a covering letter explaining why you are suitable for this job, along with your CV, to claire.fersands@gmail.com.

Alternatively, email claire.fersands@gmail.com to request an application pack, which includes an application form.

The closing date for applications is Thursday 26 November 2026. Interviews will be held after 10 December 2026, with the aim of the successful applicant starting in January 2027.

Fersands & Fountain SCIO
Woodside Fountain Centre, Marquis Road, Aberdeen, AB24 2QY
Telephone: 01224 524928
Email: claire.fersands@gmail.com
Scottish Charity number: SC051965

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