Improvement and Engagement Co-ordinator

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Post:  Improvement and Engagement Co-ordinator Technology Enabled Care (TEC) Pathfinder Project.

Salary: £28,000-£30,000 (pro-rata, fixed-term one year contract, two days per week)

Reports to: Steering Group (TEC Pathfinder Project) and ACVO Partnership Manager.

The TEC Pathfinder project instigated by the Scottish Government, has now successfully completed its first two phases, completing research on both stakeholders and service users’ views within Aberdeen city. It has been looking at the delivery of multi-agency services involved in reducing the impact of domestic abuse on those in recovery.

The next challenge is to explore how ‘technology enable care’ (TEC) can play its role in supporting whole system frameworks of support, including getting to know and implementing the Scottish Approach to Service Design (SAtSD).

This is an exciting opportunity to bring multi-disciplinary teams together to decide ways forward.  It will involve working with an experienced digital team to test out solutions and share understanding that will improve life outcomes for those who have experienced domestic abuse. You will need to be interested in prevention, be person-centred and committed to improvement from a ‘whole systems’ point view, bringing organisations and multi-disciplinary groups together in ways to support each other and the clients they serve.

Job Purpose

 To help coordinate the activities of the Aberdeen VAWP (Violence Against Women Partnership) and the Aberdeen TEC Pathfinder Steering Group to maximise the effectiveness of a dedicated digital team to deliver the intended outcomes for the final Develop and Deliver phases of the project.

Main Tasks:

  • Work with the Steering group to co-produce and implement the work plan for the Design and Develop phases of the project.
  • Liaising with the digital team and the Steering group to co-produce and implement the agreed project plan.
  • Contribute to the ongoing regular evaluation reporting of the project to partners.
  • Responding to queries about the project from internal and external partners, signposting and contributing to developing briefs for media and other interested partners where necessary.
  • Organising and chairing TEC Pathfinder project meetings with the Steering Group as necessary
  • Attend and provide written and verbal reports to the Aberdeen VAWP meetings quarterly on the TEC pathfinder project
  • Actively participate and feedback at meetings, contribute to internal resources of the partners such as website, social media needs and internal staff development in supporting cohesive staff relations. 

Challenges & Demands of the Role

  • To maintain constructive and progressive relationships which encourage ownership and delivery.
  • Always maintaining a positive and helpful attitude.
  • Effectively manage multiple tasks in accordance with agreed strategic
  • Working out of hours and weekends to support the project.

Knowledge, Skills & Experience

Essential Desirable

Degree or equivalent in a relevant field with possible Post Graduate qualifications or specialism.


Positive partnership working across two sectors x

Experience and knowledge of Scotland’s strategy in tackling domestic abuse.



Knowledge on Scotland’s wider agenda for tackling violence against women and girls.


Evidence of strong people skills, especially building trust. x
A collaborative and affiliative working style. x
Being aware of the Scottish Approach to Service Design (SAtSD) to ensure a consistent, common approach in implementation. x
Strong communication and interpersonal skills x
Project reporting ability to appropriately use own initiative, prioritise tasks and manage time effectively x
Ability to work as part of a team. x
Ability to work accurately and pay attention to detail. x
Flexible, committed, and enthusiastic approach to work. x
Thorough knowledge of MS Office, particularly Word, PowerPoint, Microsoft Teams and E-mail. x


To apply please download and complete an application form and send to

Download Job Description


Applications close midnight Friday June 11th

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