About the service user and carer representative role on the IJB

Service user and carer representatives take part in the IJB on behalf of service users and carers in Aberdeen. This involves attending at least 6 meetings per year, reading all of the relevant papers, contributing to the discussion and putting forward the views of service users and carers with regards to the various topics discussed.   There are other sub committees, workshops and strategic groups that the service user and carer representative may be asked to be involved with so the time commitment can be considerable.

Service user and carer representatives don’t have to have expert knowledge or experience of all of the IJB’s responsibilities before joining the Board but they do have to be willing to engage and consult with other service users and carers in Aberdeen and to represent their views on decisions relating to health and social care service provision at IJB meetings and other appropriate times.

Experience of a similar role would be helpful but is not essential. Training and support will be given throughout the representatives’ time on the IJB.

We are looking for:

  • good communication and inter-personal skills
  • an ability to listen to and represent the views of other unpaid carers
  • an understanding of the current issues facing unpaid carers
  • a confidence to ask questions and contribute views at IJB meetings
  • an ability to understand reports and statistics
  • experience of being a member of a committee or an active member of an organisation
  • experience of working or volunteering for a charity, health board or local authority
  • an ability to feedback relevant information.

As a service user or carer representative you will:

  • participate in initial induction and training sessions
  • attend two-monthly IJB meetings, the annual budget meeting, and any other IJB committees or working groups to which you are co-opted
  • prepare for IJB meetings so you can contribute opinions and solutions which reflect the voice of service users, carers and their families
  • attend occasional local and/or national events
  • learn about and understand the broad range of services for which the IJB is responsible
  • keep abreast of local and national developments in relation to service users and unpaid carers and wider health and social care integration issues.