Community Centre Handbook

Introduction

Management Committees are responsible for ensuring their staff and volunteers, including Management Committee members, are adequately trained.

What staff and volunteers require training with will vary depending on the needs of the Management committee and existing skills of staff and volunteers.

Part of the annual support visit by the Community Centre Liaison Officer will try and help Management Committees identify any training needs they may have.

However Management committees do not have to wait until this visit if they think they have identified a training need.  Management Committees can arrange training for their staff and volunteers whenever they feel it is required.

Electronic training is available from the Community Centre Liaison Officer on the following subjects:

  • Data Protection
  • Fire Safety
  • Getting It Right For Every Child
  • Health and Safety

A USB data stick is required to receive the above training which should work on any Windows based computer.  The training is designed for individuals to work through it in their own time, however it is possible to deliver the training in a group environment if requested.

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The Council’s Organisational Development Team

The Council’s Organisational Development Team arrange a series of workshops throughout the year for Council Staff.  Some of these workshops will also be of interest to Community Centre Management Committees and volunteers, while some will not be relevant.

The programme of workshops is available online at https://www.eventbrite.co.uk/o/aberdeen-city-council-5911060797

A Council email address is required in order to book a place therefore if there is any training that Management Committees would like to attend they should inform the Community Centre Liaison Officer or their Community Development Officer in order to book a place.

There should be no charge to Management Committees for any of the training provided by the Organisational Development Team.

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Local Training Providers

One of the simplest ways to source training is to search for a particular type of training using an internet search engine.  This should help identify organisations that provide the type of training you are looking for.

Another way of finding local trainers is to ask others who they have used in the past.

The list below shows a number of local training providers that Community Centre Associations have used in the past.  It was compiled by asking community centre management committees to provide information regarding who they had used for training in the past.

It should not assumed that because a training provider is on this list that they are being recommended by the Council or other community centre associations.  It is simply a list of local training provided previously used by community centre groups.  As with any contract for a service, Management Committees should consider shopping around, obtaining quotes and obtaining references before decided on a particular trainer.

Aberdeen Council of Voluntary Organisations

ACVO is the Third Sector Interface for Aberdeen City. They represent, support and develop Third Sector organisations. , They  assist organisations and bodies to  come together for common purposes to develop creative responses to need. They offer a range of training including  Management Committee Skills and Charity Trustee duties and responsibilities. They can be contacted at:

38, Castle Street
Aberdeen
AB11 5YU
Telephone: 01224 686058
www.acvo.org.uk
www.volunteeraberdeen.org.uk

Workers Education Association

The WEA. is one of the UK’s biggest charities, operating at local, regional and national levels through regional offices and volunteer-led branches. Courses are created and delivered in response to local need, often in partnership with local community groups and organisations. They can be contacted at:

163 King Street
Aberdeen
AB24 5AE.
Telephone: 01224 642 725
Fax: 01224 641 668
aberdeen@weascotland.org.uk

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Commercial Training Organisations

The Community Centre Handbook does not make recommendations regarding any Commercial training organisations.  It is advisable to search online for organisations who may provide the type of training that management committees require.  We are aware that management committees have previously used the following organisations for training.

First Aid

Training Organisation: AJM First Aid
Training Subject: First Aid
Contact: Donald Montgomery
Telephone: 01224 467 239
Website: https://www.facebook.com/AjmFirstAid/

Fire Safety

Training Organisation: Realm Fire and Security
Training Subject: Fire Safety
Telephone: 01224 710 014
Website: http://www.realmfs.co.uk/

Health and Safety

Training Organisation: Full Circle Safety
Training Subject: Risk Assessments
Contact: Barry Cochrane
Telephone: 07540 071 156

If your management Committee has used a training organisation and you would like to include their details in the Handbook please contact the Community Centre Liaison Officer.

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Training Available From Other Community Centre Tenants

There is a vast amount of knowledge and experience across the community centres in the city.  Many of those involved are happy to share this knowledge with others, either formally or informally.

The information below details the areas of expertise and experience that community centre tenants have and are happy to share.

Community Campaigns

Inchgarth Community Centre Association has expertise and skills in this area.  Contact Paul O’Connor on 01224 325 191.

Fundraising and Funding Applications

Inchgarth Community Centre Association has expertise and skills in this area.  Contact Paul O’Connor on 01224 325 191.

Developing a Centre programme to meet local needs

Inchgarth Community Centre Association has expertise and skills in this area.  Contact Paul O’Connor on 01224 325 191.

Income Generation

Inchgarth Community Centre Association has expertise and skills in this area.  Contact Paul O’Connor on 01224 325 191.

Management of Operation of a Community Centre

Inchgarth Community Centre Association has expertise and skills in this area.  Contact Paul O’Connor on 01224 325 191.

Marketing, Public Relations and Social Media

Inchgarth Community Centre Association has expertise and skills in this area.  Contact Paul O’Connor on 01224 325 191.

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Organising Your Own Training Event

The process of planning and organising a training event is a series of stages, all of which have to be considered in order to ensure that everything is covered. The way in which these elements are addressed may vary however it is useful to be aware of them.

Initial Planning

The starting point is considering what the event is designed to achieve. You will then need to identify the specific aims and the target audience, is it management committee members, other volunteers or staff?

Venue

Once you have a good idea of the date and your requirements, you need to find a venue.  The most obvious venue is your own centre, but that may not always be possible.  If you require to go to a training site you may require to provide transport or access to transport.

Finance And Budget

Are you able to provide the training yourself or will you need to buy in professional trainers?  How much will this cost and can you reduce cost by opening up the training to others?

Publicity

Most internal training courses will already have advised prospective participants of the event.  However it may be that the training is being offered to others.  In which case make sure enough notice is available to allow others to participate and book a place.

Bookings

Remember and keep track of everyone attending.  This avoids to many people turning up for the available space, or if your charging for attendance ensures you can issue and invoice.

Preparing for the course

If you are buying in a trainer then they will prepare the course, however it may be that you require to specific key points, or perhaps you are developing a training session that is to be delivered internally.

Evaluate The Training

After the event an evaluation should be carried out. This allows the management committee to evaluate and training provided or purchased and allows positive changes to be made if required.

Keeping A Record

It is important to keep a record of all training that has been provided to your staff and volunteers.  This could record not only the training arranged by the management committee but perhaps training that the individual has accessed elsewhere.

The simplest way of recording training is to a have a training record for each individual and update it as training is carried out.  This training record could be kept in a card folder or on a computer system.

A model training record is available here.

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