Development Worker – Homelessness (Shelter)

£22,287 pa + excellent benefits
Fixed term contract until end of February 2020

Closing date: Sunday 3rd February 2019 at 11.30pm. Interviews: 8th February 2019         

Are you a client-focused individual with experience of advice work with a specific focus on housing issues, money and debt and welfare benefits? Then join Shelter as a Development Worker and you could soon be playing a key role within an exciting project that’s funded by The Social Innovation Fund and supported by the European Social Fund (ESF) and Scottish Government.

Housing has become a national emergency that affects us all. At Shelter Scotland, we believe a safe home isn’t just a fundamental need – it should be a right. That’s why, more than ever, this year and beyond we are leading the way to a safe home. We’re going to rally the country to join us on our mission to rise up, speak with a united voice, pick up the pieces and fix the underlying problem. Will you join our Time for Change team and help us?

Time for Change focuses on the identification of local issues facing homeless people and, through involvement and wider consultation, co-produces the design and delivery of a local response to tackle those issues. The project is currently operating in Glasgow and a one-year pilot project was established in Dundee, which ran from October 2017. We have now secured funding to further develop this work in Dundee, as well as introducing this approach to Aberdeen and Edinburgh.

About the role

As a Development Worker you’ll be providing advice on all areas of housing, homelessness, money and debt and welfare benefits. This will involve conducting detailed interviews with each client, agreeing their needs, writing action plans and keeping accurate records. Establishing and developing relationships with relevant external organisations and services will also be key in this interesting and challenging role.

About you

You’ll need experience of housing and/or debt and/or welfare benefit advice and experience of working with people with a variety of issues in an advice and support environment. The ability to work with a wide variety of stakeholders is important too, as is a proactive, client-focused and collaborative approach, great relationship building skills, respect for others’ opinions and the ability to deal effectively with change. You’ll need to be able to use MS office applications and experience of using case management systems is desirable.

Benefits include 30 days’ annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

Safeguarding is everyone’s business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

For further information about the role and the benefits of working for Shelter please visit our website.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.